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This study aims to identify 3D-printed medical model (3DPMM) supply chain barriers that affect the supply chain of 3DPMM in the Indian context and investigate the interdependencies between the barriers to establish hierarchical relations between them to improve the supply chain.

The methodology used interpretive structural modeling (ISM) and a decision-making trial and evaluation laboratory (DEMATEL) to identify the hierarchical and contextual relations among the barriers to the 3DPMM supply chain.

A total of 15 3DPMM supply chain barriers were identified in this study. The analysis identified limited materials options, slow production speed, manual post-processing, high-skilled data analyst, design and customization expert and simulation accuracy as the significant driving barriers for the medical models supply chain for hospitals. In addition, the authors identified linkage and dependent barriers. The present study findings would help to improve the 3DPMM supply chain.

There were no experts from other nations, so this study might have missed a few 3DPMM supply chain barriers that would have been significant from another nation’s perspective.

ISM would help practitioners minimize 3DPMM supply chain barriers, while DEMATEL allows practitioners to emphasize the causal effects of 3DPMM supply chain barriers.

This study minimizes the 3DPMM supply chain barriers for medical applications through a hybrid ISM and DEMATEL methodology that has not been investigated in the literature.

The purpose of this study is to identify, analyse and model the post-processing barriers of 3D-printed medical models (3DPMM) printed by fused deposition modelling to overcome these barriers for improved operational efficiency in the Indian context.

The methodology used interpretive structural modelling (ISM), cross-impact matrix multiplication applied to classification (MICMAC) analysis and decision-making trial and evaluation laboratory (DEMATEL) to understand the hierarchical and contextual relations among the barriers of the post-processing.

A total of 11 post-processing barriers were identified in this study using ISM, literature review and experts’ input. The MICMAC analysis identified support material removal, surface finishing, cleaning, inspection and issues with quality consistency as significant driving barriers for post-processing. MICMAC also identified linkage barriers as well as dependent barriers. The ISM digraph model was developed using a final reachability matrix, which would help practitioners specifically tackle post-processing barriers. Further, the DEMATEL method allows practitioners to emphasize the causal effects of post-processing barriers and guides them in overcoming these barriers.

There may have been a few post-processing barriers that were overlooked by the Indian experts, which might have been important for other country’s perspective.

The presented ISM model and DEMATEL provide directions for operation managers in planning operational strategies for overcoming post-processing issues in the medical 3D-printing industry. Also, managers may formulate operational strategies based on the driving and dependence power of post-processing barriers as well as the causal effects relationships of the barriers.

This study contributes to identifying, analyzing and modelling the post-processing barriers of 3DPMM through a combined ISM and DEMATEL methodology, which has not yet been reviewed. This study also contributes to decision makers developing suitable strategies to overcome the post-processing barriers for improved operational efficiency.

With the change in climate and increased pollution, there has been a need to reduce environmental carbon emissions. This research aims to develop a framework for reducing environmental carbon footprints to improve business performance.

This study uses Scientific Procedures and Rationales for the Systematic Literature Reviews (SPAR-4-SLR) approach. Articles are searched in the Scopus database using various keywords and their combinations. It resulted in 651 articles initially. After applying different screening criteria, 61 articles were considered for the final study.

This study provided four themes and sub-themes within each category. This research also used theories, methodologies and context (TMC) framework to provide future research questions. This study used the antecedents, decisions and outcomes (ADO) framework for synthesising the findings. The ADO framework will help to achieve carbon neutrality and improve firms' supply chain (SC) performance.

This study provides theoretical implications by highlighting the various theories that can be used in future research. This study also states the practical implications for the achievement of carbon neutrality by the firms.

This study contributes to the literature linking carbon neutrality with business performance.

As e-commerce has expanded rapidly, online shopping platforms have become widespread in India and throughout the world. Product return, which has a negative effect on the E-Commerce Industry's economic and ecological sustainability, is one of the E-Commerce Industry's greatest challenges in light of the substantial increase in online transactions. The authors have analyzed the purchasing patterns of the customers to better comprehend their product purchase and return patterns.

The authors utilized digital transformation techniques-based recency, frequency and monetary models to better understand and segment potential customers in order to address personalized strategies to increase sales, and the authors performed seller clustering using k-means and hierarchical clustering to determine why some sellers have the most sales and what products they offer that entice customers to purchase.

The authors discovered, through the application of digital transformation models to customer segmentation, that over 61.15% of consumers are likely to purchase, loyal customers and utilize firm service, whereas approximately 35% of customers have either stopped purchasing or have relatively low spending. To retain these consumer segments, special consideration and an enticing offer are required. As the authors dug deeper into the seller clustering, we discovered that the maximum number of clusters is six, while certain clusters indicate that prompt delivery of the goods plays a crucial role in customer feedback and high sales volume.

This is one of the rare study that develops a seller segmentation strategy by utilizing digital transformation-based methods in order to achieve seller group division.

Sustainable supply chain management (SSCM) is a relatively new sub-field of supply chain management (SCM). The performance of SSCM is based on the triple bottom line approach encompassing people-planet-profit, hence being defined not in only in social and environmental terms, but also the economic. The purpose of this paper is to develop an integrated study which uses antecedent-practices-performance principles in order to determine the drivers of SSCM practices, and the impact of these practices on sustainable supply chain performance. The importance of the study lies in the fact that the Indian Government is making significant efforts to boost the manufacturing sector, and sustainability is among the significant imperatives for Indian manufacturing to be competitive globally.

A conceptual model based on the antecedents-practices-performance principles was developed, and included six constructs identified from the literature: the drivers being the motivators of sustainability, lean management (LM) and supply management (SM), the practices were the environmental and social practices in the supply chain and, finally, the sustainable supply chain performance; eight hypotheses were conceived in the model development process. The survey instrument was conceptualised from an in-depth study of literature and was employed to conduct a survey of 211 operations and supply chain managers and functional heads from the Indian manufacturing industry. The scales were validated by employing the confirmatory factor analysis, followed by structural equation modelling to develop the structural relationships between the constructs using Amos 20.0.

The results of the SEM suggest that the antecedents, i.e. motivators, LM and SM, have a significant bearing on environmental and social practices in the SCM; these practices, in turn, also have a positive relationship with SSCM performance (except the relationship between LM and social practices in SCM) with acceptable goodness-of-fit measures. Thus out of the eight hypotheses, seven can be said to statistically significant.

In addition to the motivators of sustainability, the study based on extant literature has considered LM and SM among the drivers of sustainability in SCM. The study has also identified that in earlier studies, the focus has been on environmental practices, and this integrated study has also included social practices in the supply chain.

This study suggests that sustainability performance may also be realised through lean and SM principles; an integrated perspective has been adopted with the consideration of both environmental and social practices. Further, the proposed model represents a novel integration of literature from diverse domains such as environmental management, business ethics and corporate social responsibility as well as performance management.

The purpose of this paper is to present a research model that explore strategic outsourcing practices for sustainable competitive advantages. In this paper, a decision support system (DSS) for sustainable performance measurement of carry and forward agents (CFAs) is proposed.

The importance of seven criteria as a means of selecting the best CFA for warehouses under the aspect of sustainable environment is analyzed. The criteria are compared and ranked using analytic hierarchy process (AHP) with the combined assistance of literature review and expert opinions. This study makes use of unstructured interviews of Regional Distribution Manager and senior strategic leaders of the firms.

This paper discusses how strategic outsourcing can help firm to achieve desired business outcomes. The selection of best CFA gives a direction to the company to move toward excellence and provides the key areas to work upon to achieve competitive advantage. The main contribution of this paper includes modeling the performance evaluation problem within the context of a sustainable supply chain based on triple bottom line (TBL) concept.

The identified selection criteria are bound with Indian transportation and logistics industry. Further, it is suggested to conduct a real-life application of this study to other companies from different countries, to obtain criteria based on globally acceptable norms. The results may yield the network-specific evaluation criteria and their evaluations.

The developed excel-based tool could be used to record the inspection data, compare the CFAs and determine the best CFAs on the basis of selected criteria. With the help of this tool, CFAs know their position and ranking among all the CFAs and the focus areas they need to work upon to perform well. The training module could be used to keep the CFA staff on the right track which is very essential in a typical manufacturing industry warehouse. The improved performance of CFAs will in turn help to improve the manufacturing process, thus maximizing the gains along with environmental benefits.

This paper provides a priority of sustainable issues for evaluating the performance of the best CFA. The paper presents a strategic outsourcing model, which suggest both theoretical and managerial implications showing how to implement successful outsourcing practices in the global market by analyzing the performance of outsourcing partners, i.e. CFAs.

The purpose of this paper is to describe an application of Multi-Criteria Decision Making (MCDM) technique for the selection of waste treatment and disposal technology for municipal solid waste (MSW).

The proposed approach is based on the integration of Delphi and Analytic Hierarchy Process (AHP) techniques. A model has been proposed to evaluate the best treatment and disposal technology. Expert opinions have been incorporated in the selection of criteria. AHP has been used to determine the weights of criteria, followed by ranking of the available technologies.

Delphi method was used to derive appropriate evaluation criteria to assess the potential alternative technologies. A set of identified holistic criteria was used, representing the environmental, social, and economic aspects, as compared to the sub-criteria concept generally found in existing literature. Quantitative weightings from the AHP model were calculated to identify the priorities of alternatives. The study provides a simple framework for technology selection as compared to the complex models present in the literature, reducing the uncertainty, cost and time consumed in the decision-making process.

The model identifies the optimal technologies for the handling, treatment and disposal of MSW in a better economic and more environmentally sustainable way. The study provides a simple framework for selection as compared to the complex models present in the literature, reducing the uncertainty, cost and time taken by the decision-making process.

The paper highlights a new insight into MCDM techniques to select an optimum treatment and disposal technology suitable for MSW management in India. The study identifies a minimal relevant set of evaluation criteria, and appropriate technologies for the handling, treatment, and disposal of MSW in a more economic and environmentally sustainable way.

Blockchain technology (BCT) is one of the latest disruptive innovations, brought along with-it immense scope of diverse applications contributing towards sustainable development (SD). The consistent increase in the publications reveal that the application of BCT for SD has become popular among researchers and practitioners in past few years, in turn, urged for a systematic literature review (SLR) to get an insight into the research journey travelled so far and setting directions for future research in this area. Therefore, this study aims to identify, map and synthesize the available literature on application of BCT for SD.

The automatic and manual search resulted into 1,277 studies from Scopus and Web of Science database. Further applying inclusion and exclusion criterion resulted in bringing out total of 157 studies, which were termed as primary studies. Based on the results of descriptive analysis, conducted through Bibliometric and VOSviewer software, the characteristics of BCT and its key capabilities, contributing towards shaping the recent SD literature, were critically examined. Identified research themes for clustering primary studies were aligned with United Nations Sustainability Development Goals (UNSDG). A mind-map was also prepared on the basis of thematic classification of primary studies.

The research themes “business practice and economic sustainability”, “agriculture and food security” and “business practice and environment sustainability” were found to be the focal points of scholarly attention. Synthesis and analysis of primary studies resulted into classification of research gaps under four categories – theoretical foundation, methodological limitation, research themes and technology implementation challenges. The study was concluded by sensitizing and sanitizing the concrete research questions for future research.

The research findings shall be a roadmap for research scholars, academicians and practitioners to comprehend the present state of knowledge in the domain of “BCT application for SD” and decide upon adopting the future course of action to attain the UNSDGs by the year 2030.

To the best of the authors’ knowledge, the current study is the first attempt in its own sense to analyse and synthesize the available literature on “attaining SD through BCT” using SLR approach.

The digital warehouse management system is an emergence that forms a critical part of the transformation of economic structure in Industry 4.0. In the present business scenario, the warehouse management system encounters a messy layout, poor damage control, unsatisfactory order management, lack of visibility and lack of technological interventions. Digital twin (DT) based warehouse system shows the ontology and knowledge graphs for competitive advantage by consolidating and transferring goods directly from an inbound supplier to an outbound customer on short notice and with no or limited storage. There remains a lack of clarity on how the DT can be implemented successfully in warehouse management.

The current literature remains largely unstructured and scattered due to a lack of a systematic approach to integrating the research implications and analysis. This paper probes the conceptualization of the DT with the help of theoretical analysis using the systematic literature analysis method.

The study explores essential concepts such as interoperability and integrability in implementing DT. Further, it analyzes the role of a supply chain control tower (SCCT) in modern supply chain management. A research framework is proposed for practitioners and academicians by incorporating the opportunities and challenges associated with DT implementation. The research findings are mainly threefold: Conceptualization of DT, Featuring SCCT and Exploration of cross-computer platform interfaces, scalability and maintenance strategies.

This study is among the first to analyze and review DT applications in warehouse management. Moreover, the study proposes a theoretical toolbox for the practitioners to successfully implement the DT in warehouse DT-based warehouse management system: A theoretical toolbox for future research and applications.

The purpose of this paper is to identify and model critical barriers to cloud computing adoption (CCA) in Indian MSMEs by the interpretive structural modeling (ISM) approach.

In this paper, through a literature survey and expert opinions, 14 critical barriers were identified, and the ISM tool was used to establish interrelationship among the identified barriers and to determine the key barriers having high driving power.

After analyzing the barriers, it was found that three barriers, namely, lack of confidentiality (B8), lack of top management support (B3) and lack of sharing and collaboration (B2) were most significant.

The developed model is based on the expert opinions, which may be biased, influencing the final output of the structural model. The research implications of the developed model are to help managers of the organization in the understanding significance of the barriers and to prioritize or eliminate the same for the effective CCA.

This study is for the first time an attempt that has been made to apply the ISM methodology to explore the interdependencies among the critical barriers for Indian MSMEs. This paper will guide the managers at various levels of an organization for effective implementation of the cloud computing practices.